Privacy Policy

1. Who We Are

Business name: HGM Construction & Maintenance Ltd

Business type: Limited Company

Company number: 16321445

Registered address: Registered office address available upon request

Email: info@hgm-construction.co.uk

If you have any questions about this policy, you can contact us using the details above.

2. What Data We Collect

When you submit an enquiry through our contact form, we may collect the following personal information:

• Name
• Email address
• Phone number
• Type of work requested
• Details provided in your message

3. How We Use Your Data

We use your personal data only to:

• Respond to your enquiry
• Provide information or a quote for requested services

We do not use your data for marketing purposes and do not add you to mailing lists.

4. How Your Data Is Collected and Stored

Data submitted through the contact form is sent directly by email to our business email address.

We do not store contact form submissions in a website database or customer management system.

Emails are accessed only by authorised persons within the business.

We take reasonable technical and organisational measures to protect personal data contained in enquiry emails.

5. Legal Basis for Processing

We process your personal data under the legitimate interests legal basis, as you are voluntarily contacting us to request information or a quote, and the data is necessary for us to respond.

6. How Long We Keep Your Data

Enquiry emails are retained for up to 6 months, unless further communication is required or we are legally required to retain the information for longer.

7. Sharing Your Data

We do not sell, rent, or share your personal data with third parties.

Your data may be processed by our email service provider solely for the purpose of receiving and responding to enquiries.

8. Cookies and Tracking

This website does not use analytics, advertising, or tracking cookies.

Only essential technical features required for the website to function are used.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing in certain circumstances

To exercise your rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.